The value of any system implementation is realized after go-live. Sometimes, you just have to go-live without all the functionalities sorted out. But it shouldn’t stay that way. At mSE we're your partners in supporting your solution. Let's build your Center of Excellence, together.
Key user coaching
Business process refresher training
Solution gap closure
The post-implementation phase is a journey in itself
Our VES consultants ensure your supply chain organization adopts the new system.
Step 1: Get help
New systems come with new processes and ways of working together and mSE’s Support helps your team remember what’s supposed to be done.
Step 2: Get cleaned up
Often small the system fine tuning brings big benefits to the users - and that what creates their buy-in.
Step 3: Take over
We help your users become key users and system administrators and help them ask the right questions to the rest of the users.
Accelerated system adoption
Semiconductor manufacturer, USA
The accelerated system implementation created uncertainty among the supply chain organization about the RR’s capabilities.
mSE quickly resolved go-live defects, supported deep-dive testing and implemented post-go-live enhancements
Capture the solution value, organizational buy-in and easier adoption.