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Case Study 3

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Dräger – Rental & Safety System (RSS)

mSE developed the Rental & Safety System (RSS) for Dräger and has been operating it ever since. The platform is web-based and covers all core processes related to renting safety equipment and supporting large shutdown operations. It consists of custom applications and a stable technical foundation.

RSS currently covers the following core businesses:

Rental Order Management and Logistics

The system manages the full rental order lifecycle: creating, approving, processing, shipping, returns, and billing. RSS is centralized and integrated with Dräger’s SAP system and logistics. It is implemented in multiple subsidiaries, supporting global integrated ordering processes, shared inventories, and intercompany transfers between locations.

Rental Robots and On-Site Safety Shops

RSS connect automated rental robots and on-site safety shops. This makes gas detection devices and other items available on demand, without manual handovers and with reduced waiting times.The robots operate at about 200 locations worldwide.

Shutdown Management and Operational Planning

For major shutdowns and large operations, RSS provides tools for planning and execution. Up to 1,000 safety personnel can work at the same time across about various locations in Germany and Austria. The system supports shift planning, time tracking, and various planning and forecasting functions.

 

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